Service Terms
Our scope of work is defined by the written estimate provided prior to commencement. Please ensure property access is available at the scheduled time. C&C Plumbing manages all necessary permits required for your project to ensure compliance with Florida safety codes.
Scheduling & Cancellations
We respect your time and ask for 24-hour notice for any cancellations. Missed appointments without notice may incur a service fee. Emergency calls are prioritized based on severity and existing crew availability.
Welcome to C&C Plumbing Contractors LLC. This agreement outlines the terms of our professional relationship for all residential and commercial plumbing and fire sprinkler services. We believe in being friendly but firm—providing clear expectations so that our partnership remains as reliable as the systems we install. By engaging our services, you agree to the conditions listed below.
Service Agreement Overview
Payment Policy
For security and efficiency, we accept online payments only. Deposits are required for major projects, with final balances due upon completion. Any changes to the scope of work will require a signed change order before work proceeds.
Liability & Warranty
Work performed by our team is covered by a standard 1-year limited warranty. This warranty does not cover pre-existing structural issues or third-party equipment failure. Our liability is limited to the total value of the specific service contract performed.
Service Terms
Welcome to C&C Plumbing Contractors LLC. This service agreement outlines how we work together to protect and maintain your property's plumbing and fire sprinkler systems. By scheduling service with us, you agree to the terms described below.
Scope of Work & Access
We provide residential and commercial plumbing and fire sprinkler contracting. All service estimates are based on visible conditions; if hidden issues arise, we will discuss necessary adjustments immediately. To complete our work efficiently, we require safe, unobstructed access to your property and the relevant systems during our scheduled window. We handle all standard permit applications requested by Florida building codes for the specified project scope.
Payment Policy
We accept cash, checks, and major credit cards, and use secure online credit card processing for your protection.
Cancellation & Scheduling
Life happens, but we appreciate 24-hour notice for cancellations. Missed appointments without notice may result in a rescheduling fee. For fire sprinkler or plumbing emergencies, we prioritize existing customers to get help reaching your property as quickly as possible.
Liability & Warranty
We stand by our craftsmanship. We provide a limited warranty on labor and installation; however, we cannot cover pre-existing structural issues or parts covered by manufacturer warranties. Our liability is limited to the repair or replacement of our specific work performed, ensuring a professional and fair resolution for all parties.
Payment Policy
Payment Methods
We accept cash, checks, and major credit cards, and use secure online credit card processing for your protection.
Due Dates & Deposits
A 50% deposit is required for all projects over $1,000 to secure materials and scheduling. Final payment is due immediately upon completion of work. Late payments are subject to a 5% monthly fee starting seven days past the due date.
Change Orders
Any deviations from the original scope of work that result in additional costs will require a signed Change Order. These additional costs will be invoiced separately and must be paid under the same terms as the primary agreement.
Scheduling & Reliability
We value your time and our technicians' schedules. To provide the best service to all our clients, we follow these cancellation and scheduling guidelines:
- Notice Periods: We require a minimum of 24 hours' notice for all cancellations or rescheduling requests to avoid service fees.
- Missed Appointments: Appointments cancelled with less than 24 hours' notice, or instances where property access is not granted at the scheduled time, will be subject to a standard trip charge or missed appointment fee.
- Emergency Handling: While we prioritize emergencies, please note that emergency dispatch may affect existing non-emergency schedules. We will communicate any necessary adjustments promptly.
- Property Access: Homeowners or property managers must ensure a responsible adult is present or provide secure access instructions prior to the appointment.
Warranty & Liability
At C&C Plumbing Contractors LLC, we stand behind the quality of our craftsmanship. We provide a limited one-year warranty on all labor performed, ensuring your systems operate reliably. This warranty does not cover damages resulting from owner negligence, pre-existing structural issues, or normal wear and tear. Our liability is strictly limited to the total value of the services provided under the specific work order. We maintain comprehensive insurance coverage for all active job sites, providing peace of mind for both homeowners and property managers throughout the duration of the project.